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• We work strictly on the ‘no discounts’ approach, so that a customer “never feels that someone else has been given a better deal” and “is free from all concerns while having classy and relaxed stays”.
• The tariff is for double-occupancy rooms (including attached toilets) per night, and is inclusive of taxes. The full amount will be payable at the time of booking.
• The guest can contact our service desk 24/7 for booking and other support. The booking can be for one room-night or more. We maintain high standards of health and hygiene, for instance thorough and daily housekeeping (included in the room tariff) of the villas and rooms.
• The exact address of the villa and room and the directions to reach, will be communicated to the guest by E-Mail or SMS prior to the scheduled arrival.
• The primary guest must be at least 18 years of age to check-in. One child below 6 years of age is free. Charges for older and additional children will be applicable, and an extra bed will be provided, if needed.
• Check-in and check-out time is 9AM, and early check-in or late check-out is subject to availability and may be chargeable.
• Cancellation charges will be 50% of booking amount for cancellations any time before 72 hours of scheduled arrival and the full booking amount for cancellations anytime later, no shows or early check-outs.
• Guests are requested to be sensitive to the presence of other guests and residents, and conduct themselves with dignity, befitting the quietude and grace of the properties.
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Cosmos Ventures
Altius Villa Annexe, Naini
Ranikhet – 263652 (Uttarakhand), India
Ph. (91-5966) 240264
Fax. (91-5966) 240486
E-Mail: support@cosmoshv.com |
